Elegant Velvet Party Dress with Off-Shoulder Ruched Detail

At LORAN STORE, we want to ensure your complete satisfaction with every purchase. That's why we have a 7-day return policy after receiving your item to request a return.To be eligible for a return, your item must meet the following criteria:The item must be in the same condition that you received it.The item must be unworn or unused.The item must have all tags attached.The item must be in its original packaging.You'll need to provide the receipt or proof of purchase.If your item meets these requirements, you can start a return by contacting us atinfo@loranstore.com. Please include your order details and the reason for the return in your email.If your return is accepted, we'll provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.If you have any questions or concerns about the return process, feel free to reach out to us atinfo@loranstore.com. We're here to assist you.For more information, please refer to our refund policy.

When it comes to shipping, we understand that you're eager to receive your order. Here are the average transit times for our shipments:Average transit times to the United States: 5-18 business daysAverage transit times to International destinations: 7-18 business daysPlease note that these are estimated shipping times and may vary depending on your location. Factors such as natural disasters, holidays, and weather conditions can also cause shipping delays, which are beyond our control.For more specific information about shipping to your location, please refer to our shipping policy.