Shipping policy

This policy applies to orders from the United States. It is intended to ensure that you are aware of our shipping policies and procedures. By placing an order in this store, you accept the policies contained herein.


Delivery Terms:
We use USPS/UPS, DHL, and OSM to deliver the product.
 
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
 
Transit time is (10-20) Business Days (Monday to Friday)
Handling time is (1-3) Business Days (Monday to Friday)
Order cut-off time will be 11:00 PM (GMT-05:00) Eastern Standard Time (New York).
 
SHIPPING COST

  Order Total   Shipping Cost
  $0.00 – $94.99   $8.00
  $95.00 and up   Free


Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
 
Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.

Customer Support

Phone: +19512711786

Email: support@loranstore.com

Address: 33400 Walham Pl, Lake Elsinore, California 92530, United States.